Shipping policy
Aumenta Shipping Policy
At Aumenta, we are committed to delivering high-quality castor oil products efficiently and reliably. Please review our shipping policy below for details on processing times, delivery expectations, and related guidelines.
Order Processing
All orders are processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods and Delivery Times
We offer standard and expedited shipping options depending on your location and preference. Estimated delivery times are as follows:
- Standard shipping: 3 to 7 business days
- Expedited shipping: 1 to 3 business days
Delivery timelines may vary based on destination, carrier delays, or external factors beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on order size, weight, and delivery location. Promotional offers or bulk orders may qualify for discounted or free shipping.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your delivery in real time.
International Shipping
We currently ship to select international markets. Delivery times and shipping fees vary by destination. Customers are responsible for any applicable customs duties, taxes, or import fees.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 5 business days of the expected delivery date. We will work with the carrier to resolve the issue and arrange a replacement or refund when appropriate.
Address Accuracy
Please ensure that all shipping information is accurate at checkout. Aumenta is not responsible for delays or losses resulting from incorrect or incomplete addresses.
Contact
For any shipping-related inquiries, please reach out to our support team at support@tryaumenta.com.
